FAQs

Q. What do I do if I need to reschedule my group class or 1:1 outside of 24 hours?

A. Follow the prompts in your booking email or Acuity app to reschedule the booking yourself for another date that suits you.

Q. What if I can’t make class with less than 24 hours’ notice?

A. No need to notify your teacher. You will automatically be sent the live recording and have 48 hours access from when the recording is sent.

Q. What’s the best way to use my class pack?

A. Get the most out of your pack & carve out a consistent self-practice by booking in all your upcoming sessions in one go. You can always reschedule outside of 24 hours if something changes.

Q. Do I need to be a Pilates instructor to take part in Hub classes?

A. The Pilates Instructor Hub classes have been designed for Pilates instructors and trainee instructors for self-practice, building community within our industry and to pick up extra programming and teaching tips to take into their own classes.

Q. I missed the live workshop, can I still purchase a copy of it to watch?

A. Absolutely! All previous workshop recordings can be purchased to watch for 28 days. Go to the workshop page, scroll to the workshop you are interested in and click on the “purchase” button. Cloe will then email you the workshop recording.

Q. Do I need to know the Contrology/Classical exercises to be able to take part in a Hub class?

A. Hub classes are open to instructors from all teaching backgrounds and are a great opportunity to get to get familiar with and practice the original work. You are encouraged to self-pace throughout class and options/layers will always be given.

If you would like to dive deeper into the detail/teaching of the Contrology & classical repertoire the 3-hr Repertoire workshop and 6-week Intro to Contrology on the Reformer are excellent options.